Free photo or on-site inspection
No cost, no obligation to book further work.
Every inspection runs on the same standard.
No cost, no obligation to book further work.
What we see, and what it actually means for your wall.
If repair work is needed, itemized pricing follows fast.
We tell you what's urgent versus what can wait.
An inspection is information, not a sales pitch.
A photo or description helps us prepare.
On-site or from your photos.
Plain language, no jargon.
Written quote if you want to proceed.
How widespread the damage actually is, not just what's visible from the driveway.
Whether water is the real driver behind what you're seeing.
An honest read on which scope actually fits.
Ottawa Parging Experts offers a free inspection – by photo or on-site – as the starting point for almost every job we do, and plenty of homeowners stop right there once they understand what they're actually looking at. Not every crack or discoloured patch needs immediate work. Some cosmetic issues can wait; others that look minor are worth addressing before winter turns them into a bigger repair. The point of an inspection is giving you an accurate answer either way, not steering every call toward a sale.
Ottawa's freeze-thaw pattern is exactly why this matters here. With roughly 17 nights a year at -20°C or colder and an estimated 50 or more freeze-thaw cycles annually, timing matters – a small crack caught in September and sealed before winter behaves very differently than the same crack left to cycle through a full season of freezing and thawing untouched.
During an inspection, we look past the obvious crack or patch to the pattern around it: how far the damage extends, whether it clusters in the typical snowline failure zone roughly 12 to 18 inches above grade, and whether there's evidence of moisture – staining, efflorescence, or a consistently damp section – that points to a drainage issue rather than a coating problem alone. That distinction changes what kind of fix actually solves things, which is why we don't quote a repair without seeing (or clearly understanding, from photos) what we're actually dealing with.
Most of the assessment is done by hand and ear rather than by instrument. Tapping across a coat tells us where it's still bonded and where it's gone hollow behind an intact-looking face, and that's the single most useful thing to know before quoting, because a hollow section will come off eventually no matter how good it looks today. Crack geometry is the other tell. Fine map cracking spread evenly across a wall usually means shrinkage within the coat itself. A single straight or stepped crack running through the parging in one continuous line more often reflects something moving in the wall behind it, and that's a different conversation with a different price attached.
Around the base of the wall we look at where water goes. Downspouts discharging within a foot of the foundation, grade sloping back toward the house, a window well holding leaves and standing water, or a walkway that has settled and now drains inward all produce the same wet band low on the parging. Recoating over that without changing the water path buys a few seasons at best. Much of the Ottawa area also sits on Leda clay, a sensitive marine clay left by the Champlain Sea, which swells and shrinks enough with moisture change that drainage problems tend to show up in the wall rather than staying quietly in the soil.
If the inspection turns up something that needs attention, you'll get a plain-language explanation of what we found and why, followed by a written, itemized quote within 24 hours if you'd like to move forward. If it doesn't, we'll tell you that too. See our pricing page for typical repair ranges so you know roughly what to expect either way.
A few details speed up an on-site or photo inspection. If you're sending photos, close-up shots of the affected area plus a wider shot showing where it sits on the wall give us the clearest read. Noting when you first spotted the issue, and whether it's changed size or appearance since, helps us judge whether something is active or has been stable for a while.
Photos taken in flat light – early morning, late afternoon, or an overcast day – show texture and hairline cracking far better than shots taken in direct midday sun, which washes out exactly the detail we need. If you can, take one frame looking along the wall at a shallow angle as well. That raking view makes bulges and lifted areas obvious in a way a straight-on photo never does.
For an on-site visit, having reasonable access to the affected wall – trimmed landscaping, a clear path if it's a fenced or gated area – means we can get a proper look without extra back-and-forth. None of this is mandatory; we're glad to work with whatever you're able to provide. It just means a faster, more accurate first opinion, which is the whole point of the free inspection to begin with.
Both are free, so the choice is really about how confident an answer you need. A photo assessment is usually enough when the question is narrow: one visible crack, one flaking patch, a wall you want a second opinion on before deciding whether to act this year. From good photos we can generally tell whether something is cosmetic, whether it sits in the splash zone that takes the worst of the winter, and roughly which price range it belongs in.
An on-site visit earns its time when the coat needs to be sounded, when damage shows on more than one elevation, when there's any sign of water reaching the inside of the basement, or when you're weighing a patch against a full recoat and the gap between those two numbers is a few thousand dollars. Hollow sections and soft substrate can't be diagnosed from a photograph, and neither can a drainage path that only reveals itself when you're standing at the wall in the rain.
We'll tell you which one your situation calls for rather than defaulting to a visit every time. If photos answer the question, that's the end of it, and there's no obligation attached. If the inspection does turn up work worth doing, the written itemized quote follows within 24 hours, and typical ranges run $300 to $600 for a patch, $600 to $1,500 for a moderate repair, and $1,500 to $6,000 for extensive work or a full recoat.
Yes – both a photo assessment and an on-site visit are free, with no obligation to book any further work.
Minor-looking cracking can sometimes point to a bigger issue underneath, and what looks serious is sometimes a straightforward cosmetic fix. An inspection gives you an accurate read either way before you spend money.
For many cases, yes – clear photos of the affected area, taken close and from a few feet back, are often enough for an initial assessment. We'll tell you if an on-site visit is needed for a confident answer.
We explain what we found in plain language. If repair work makes sense, you'll get a written, itemized quote within 24 hours – there's no pressure to book on the spot.